Cookie Policy
Cookie Policy
Effective date: July 28, 2026
This policy explains how the public Convertly website and the Convertly CRM application use cookies, local browser storage, and related technologies.
What are cookies?
Cookies are small text files stored on your device. They help websites remember preferences, keep you signed in, and understand how people use the site.
Technologies currently used
- Essential application cookies support authentication, session continuity, and security in the CRM application.
- Local browser storage remembers the light or dark theme selected on the public website.
- Google Tag Manager loads our tag-management container. Tags configured in that container may collect page, referral, device, and interaction data for measurement.
- Tawk.to provides website live chat and may use cookies or local storage to maintain a chat session, remember preferences, and help our team respond.
The specific cookies set by these services can vary by browser, configuration, and whether you use the chat widget. We use the resulting information to understand website performance, answer support questions, and improve the user experience.
Product integrations
Administrators may choose to connect external services such as advertising or payment providers inside the CRM. Those providers may process data or use their own technologies under their policies when a user opens or enables the relevant workflow.
Your choices
You can remove or block cookies and local storage through your browser settings. Blocking essential application cookies may prevent sign-in or secured product functions, and blocking third-party technologies may prevent analytics or live chat from working. You can change the website theme at any time from the navigation control.
Contact
If you have questions about cookies, contact privacy@convertlycrm.com.